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Electronic Benefits Transfer (EBT)
Electronic Benefit Transfer (EBT) is a method of delivering governmental benefits to recipients electronically. Louisiana uses magnetic stripe card technology. The card, which is referred to as the Louisiana Purchase Card enables recipients to access benefits at Point-of-Sale (POS) machines.
Food Stamp benefits are posted to the recipients account during the first fourteen days of the month. Recipient benefits are accessible by 5:00 a.m. the morning after they are posted. Benefits are posted on the same date every month regardless of the day of the week. Holidays and weekends do not affect the date of benefit availability. In emergency situations, benefits are available immediately.
Benefits are secure and accessible only to persons authorized by the recipient. The Personal Identification Number (PIN) is selected by the recipient and must be correctly entered in order to successfully complete all electronic transactions. As purchases are made at grocery store checkout lanes, recipient accounts are debited and the recipient is given a receipt which provides the remaining account balance.
What do I do if my EBT card is lost or stolen?
- If you have lost or need to reset your SNAP EBT card, please call 1-888-997-1117.